Store Manager - Dgpp - Silver Lake, In Store #24108

Dollar General•Silver Lake, CA

7h•Onsite

About The Position

The Store Manager manages all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role ensures store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager oversees store performance, employee hiring and development, scheduling, compliance, safety, food handling, customer service, equipment, and required documentation. The position also represents the store in dealings with governmental regulatory agencies and regularly drives a personal vehicle for meetings, travel to other Dollar General stores, and deposits.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations related to store operations and business relationships.
Valid driver’s license.
High school diploma or equivalent.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements to identify business trends and opportunities involving sales, profitability, expense control, and shrink.
Maintain positive business trends and ensure compliance with company procedures, policies, and work processes.
Review advertising/planner ordering plans and perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets; validate Find–Fill processes and the seven-day workflow.
Facilitate efficient merchandise staging, stocking, and storage, and ensure merchandise presentation, fixtures, pricing, and signage meet established plans and practices.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign, and retain qualified, high-performing employees.
Develop and maintain employee schedules; ensure appropriate staffing and timely opening and closing according to posted store hours.
Train employees and authorized key carriers in store operations and employee supervision.
Evaluate performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination; recommend pay rates and advancement and address leave requests.
Ensure compliance with federal and state labor laws and company policies, and ensure staff obtain required food-handling certifications.
Maintain safety, food-handling, and sanitation standards; plan and lead staff meetings and events that encourage safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives concerning human resources, products, pricing, and merchandise presentation.
Lead superior customer service, address customer needs and requests efficiently, and maintain daily customer contact to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to attend meetings, travel to other Dollar General stores, and make deposits.