Store Manager

Ridley's Family Markets • Fillmore, UT

5d • Onsite

About The Position

The Store Manager is responsible for overseeing the operations of the store, including center store departments (Grocery, Frozen, Dairy, General Merchandise), ensuring sales targets are met, and maintaining high standards of merchandising, inventory management, and team member engagement. This role involves direct supervision of team members, adherence to company policies, and ensuring a positive and productive work environment. The Store Manager also plays a key role in CGO (Customer Growth Opportunities) initiatives and bonus calculations based on store condition and team member engagement.

Requirements

• Certification required for operation of forklift and/or pallet jack.
• City, county, state, and/or federal certifications may be required including food handlers permit.
• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
• Excellent computer skills, including MS Excel, Word, Google Sheets and Docs etc. required.
• Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc.
• Must have previous retail management experience.
• Basic math skills required. Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required.
• An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.
• 18 years of age.
• 21 years of age required to sell tobacco products and/or alcohol.

Nice To Haves

• None required.

Responsibilities

• Writes or supervises and directs orders for Grocery, Frozen, Dairy, and General Merchandise departments.
• Executes sales messages, execution lists, and tackle plans for all center store departments.
• Coaches the team on basic merchandising fundamentals, ordering, CGO processes, stocking, rotation, receiving, damage control, space management, signage, facing, backroom organization, weekly scheduling, and weekly department head meetings.
• Responsible for safe, cash, and bookkeeping.
• Ensures full understanding and functionality of the CGO process for all center store departments and supports other departments with CGO processes.
• Manages bonus calculations based on store condition scores and team member engagement scores.
• Consistently participates in open communication with team members, promoting high morale and teamwork.
• Solicits guest feedback to improve sales and service.
• Strives to build knowledge and skills through training and education.
• Complies with all company policies, programs, directives, and procedures, including the Team Member Handbook.
• Ensures compliance and enforcement of all applicable Federal, State, and local regulations.
• Promotes a harassment-free environment and reports potential concerns to the Store Director and Human Resources.
• Assists in expediting the resolution of situations.
• Ensures proper orientation and training of all team members, including new hire paperwork and personnel file documentation.
• Maintains adherence to company safety and accident prevention policies, and is responsible for Worker’s Compensation and Guest accident reporting.
• Maintains adherence to team members’ appearance and dress code.
• Communicates the importance of cleanliness of self, equipment, and surroundings.
• Aids in the development and growth of all store team members through coaching, training, evaluation, and counseling.
• Ensures timely and effective completion of team member evaluations.
• Maintains good order and productivity through appropriate discipline and documentation.
• Maintains consistency with disciplinary procedures.
• Ensures coordination and communication with all departments for a smooth flow of products and service.
• Maximizes department sales and profits, ensuring proper merchandising, cross-merchandising, and pricing procedures.
• Practices self-development for additional duties and responsibilities.
• Assures adequate and appropriate records for store operations.
• Coaches executive staff, management, and supervisory staff on establishing and maintaining appropriate team member schedules.
• Implements all facets of company philosophy, policy, budget requirements, reports, and programs for effective store operation.
• Maintains effective control of inventories in line with established budgets and guidelines.
• Maintains control of waste and pilferage through coaching and proper discipline.
• Assists with ensuring all store equipment is in good working order and recommends repair or purchase.
• Conducts weekly management, departmental, store, and company meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed