Store Manager In Martinsburg Wv

Dollar General•Martinsburg, WV
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, staffing, and compliance with labor laws and company policies. The Store Manager also monitors store operations and financial performance, manages inventory and merchandise presentation, maintains cash and facility controls, and leads customer service and workplace safety efforts. The Store Manager is expected to personally open the store at least twice per week and personally close it at least twice per week. The position includes regular driving to make bank deposits and occasional travel to management meetings and other Dollar General stores. Work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand, bend, stoop, and kneel; handle merchandise and equipment; regularly lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb using a ladder.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish-speaking ability may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, train, evaluate, counsel, and retain qualified employees; make recommendations regarding employee pay and advancement.
  • Ensure the store is properly staffed and opened and closed effectively each day, personally opening at least twice weekly and closing at least twice weekly.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events relating to safety, security, and company policies.
  • Evaluate operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.
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