Store Manager

Psycho Bunny Inc.•Metairie, LA

13d•Onsite

About The Position

Psycho Bunny is a rebellious, refined clothing brand known for its premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide, the company is redefining bold standards in retail. The Store Manager strategically manages and promotes a sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee a consistently high customer experience within the store, aligning with Psycho Bunny’s core values and service standards.

Requirements

5 years of retail store management experience.
Must be able to work a flexible schedule, including nights, weekends, and holidays.
Strong communication skills and ability to foster a customer-focused selling culture.

Responsibilities

Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
Establish a vision for the store based on key metrics and initiatives and cascade these to all team members.
Establish supportive and productive relationships with all team members, focusing on personal and professional development.
Ensure a spirit of collaboration among store team members to achieve an optimal guest experience that values guests’ time and supports store operations.
Build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information.
Support team members in ensuring a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs.
Ensure execution and maintenance of all visual directives and guarantee the visual presentation of the store meets or exceeds Psycho Bunny’s standards.
Execute high-level quarterly and annual planning for the store with respect to strategy and budget.
Manage the whole store profit and loss (P&L) in accordance with sales goals and budget, as well as all applicable policies, procedures, laws, or regulations.