Store Manager-Oakland Main Store

Salvation Army Careers•Oakland, CA

1d•Onsite

About The Position

The Salvation Army is seeking a Store Manager for its Oakland Main Store. This position is benefit-eligible and involves a 40-hour work week. The Store Manager is responsible for meeting store sales and income budget expectations while managing expenses to maximize profitability. A key aspect of the role is to create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) by collaborating with program staff and implementing effective Work Therapy Assignments (WTA) to help them improve. The Salvation Army's mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination. The objective of the store operations is to provide customers with the best selection, exceptional service, and well-organized stores to support these programs.

Requirements

Minimum High School Diploma or equivalent.
Minimum of 3 years of supervisor/management experience in a retail environment.
Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
Valid Driver’s license, successfully pass a MVR check, proof of insurance and access to a motor vehicle.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers, and donors.

Nice To Haves

Some college preferred.
Thrift experience preferred.

Responsibilities

Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.
Plans and directs the day-to-day operations of assigned store location, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards), and donations.
Hire, train and direct the store team to ensure proficiency of processes, and is responsible for the development and performance coaching of all store employees, including issuing employee evaluations, key performance results, and corrective actions.
Schedule employees to ensure appropriate coverage in store and donation center, coordinate daily morning and shift change team meetings, and review and maintain accurate employee payroll records.
Ensure high levels of Customer and Donor satisfaction through excellent service and maintaining good Community relations, developing strategies to improve service.
Ensure Back Room Processing/Warehouse Associates work effectively and efficiently to meet daily processing goals.
Ensure that all store deliveries/product (Inventory management) is on the sales floor in a timely manner.
Responsible for supervision, support, and conduct reporting of program Beneficiaries if/when Work Therapy Assignments are put in place at your location.
Responsible for the protection and security of store currency, inventory, and property, including safe funds, bank deposits, products for sale, equipment, and building security.
Ensures the building is secured during non-operating hours with alarm system arming and alert protocol.
Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately.
Conduct and record mandatory Weekly Store Meetings.
Attends ARC Monthly Safety Meetings.
May transfer or be relocated to other stores based on business needs.
Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors.