Permanent Store Manager - Ala Moana
About The Position
Dolce & Gabbana is hiring a Store Manager for its Ala Moana boutique in Honolulu, Hawaii. The Store Manager manages and operates a single store, applies the brand’s guidelines, and enforces established standards. The role focuses on achieving the sales plan by maximizing available resources while protecting the integrity and image of the brand. The Store Manager oversees sales, expenses, inventory, purchasing and replenishment, merchandising, store presentation, client service and client development, staffing, and daily operations. The position also includes substantial responsibility for staff training and development, including coaching, personnel development plans, recruitment, scheduling, and communication. Dolce & Gabbana describes its heritage as rooted in Made in Italy craftsmanship and says it is committed to sustainability through certified materials and responsible practices.
Requirements
- At least 5 years of high-volume retail management experience.
- Exceptional organizational skills, follow-through, and attention to detail.
- Strong problem-solving attitude.
- Ability to assess priorities, meet deadlines, and work under pressure.
- Collaborative spirit and proactive attitude.
Nice To Haves
- High-volume retail management experience in the luxury sector is preferred.
Responsibilities
- Achieve store sales goals and control store expenses.
- Monitor, assess, and coach staff to provide exemplary client service, while managing client development.
- Ensure stock fill-in on basics and purchase assortments to achieve store goals.
- Present merchandise in alignment with the collection and to maximize sales.
- Maintain overall store presentation, including maintenance, housekeeping, professionalism, and organization.
- Make informed decisions to support smooth store operations, considering consequences, alternatives, and available resources.
- Manage inventory control.
- Manage staff through coaching and development, and recruit strong candidates.
- Oversee training conducted by staff, ensuring coverage of product knowledge, client service, systems, procedures, and teamwork.
- Prepare personnel development plans with clear, measurable goals.
- Foster high morale and team spirit; encourage group activities, contests, and special employee benefits with advance Corporate approval.
- Review and approve daily zone and break schedules, weekly schedules, and vacation schedules to ensure adequate coverage and synchronized manager presence.
- Conduct weekly store meetings and ensure daily review of sales expectations, new shipments, and priorities.
- Recommend sales and marketing strategies to achieve goals.
- Communicate effectively with clients, staff, and the Corporate Office.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
