Store Manager

Three Bears Alaska Inc•GEO-Matanuska-Susitna Borough , AK

1d•$80,000 - $110,000•Onsite

About The Position

The Store Manager maximizes profitability by managing all aspects of store operations in accordance with company policies and procedures. The role provides and ensures exemplary customer service and satisfaction, directs, trains, and develops personnel, and schedules and supervises store team members. The Store Manager is responsible for store operations, inventory, merchandising, staffing, payroll support, cash handling, receiving, equipment and facility upkeep, safety, and security. The role also assists other departments as necessary and performs other assigned functions. Managers must successfully complete forklift certification training and maintain certification throughout employment.

Requirements

High school diploma or GED.
Must successfully complete forklift certification training and maintain certification for the duration of employment.
Ability to work in person at the store location and reliably commute or plan to relocate before starting work.
Flexibility is a must.
Work requires frequent phone communication and computer use, including the strength, dexterity, coordination, and visual acuity needed to use a keyboard, video display terminal, and other office equipment.
Physical requirements include continuously standing, walking, and reaching at or below shoulder level; frequently lifting or carrying up to 10 pounds below the waist and up to 20 pounds at waist or chest level; and occasionally lifting up to 75 pounds.

Nice To Haves

Five years of retail experience preferred; a combination of post-secondary education and other related experience may be substituted for the retail experience requirement.

Responsibilities

Maintains personal contact with customers and team members to ensure customer satisfaction, including handling special orders and customer complaints.
Orders, and ensures the ordering of, all departments to maintain proper inventory levels and stock mix and maximize turns.
Merchandises new products and seasonal change-outs according to company standards.
Maintains inventory accuracy using established auditing and verification processes and ensures those processes are followed.
Interviews and hires according to company and statutory guidelines.
Assists with human resources functions, including processing payroll, entering confidential data into the payroll computer, completing forms and reports, and conveying information to corporate Human Resources personnel.
Conducts performance evaluations and recommends personnel actions such as wage administration, promotions, or disciplinary action.
Schedules team members to meet labor projections directed by the corporate office.
Trains team members and ensures they receive training.
Monitors and evaluates cash handling and daily cash reports.
Ensures proper receiving and backroom check-in policies are followed.
Ensures tags and signage are maintained throughout assigned departments.
Identifies the need for and implements shelf resets and new product selection.
Coordinates truck logistics with drivers and loading and unloading.
Evaluates store conditions and sets daily priorities and tasks.
Leads and supervises team members toward company-directed goals and objectives while maintaining morale and a positive work environment.
Monitors, directs, and assists team members with preventative maintenance, sanitation, and repair of equipment and facilities.
Follows safety and security procedures and ensures team members follow them.
Follows Corporate policies in the Employee Handbook, including the dress code, and ensures team-member compliance.
Assists the Front End to ensure customer needs are met and customer flow through registers is adequate.
Assists in other store departments as necessary and performs other functions as assigned or necessary.
Successfully completes forklift certification training and maintains certification throughout employment.