7 Leaves Cafe Store Manager [Alhambra]

7 Leaves Cafe • Alhambra, CA

6d • Onsite

About The Position

7 Leaves Cafe is a growing coffee and tea shop chain looking for a Store Manager to lead one of their locations. This role involves overseeing all aspects of store performance, including people leadership, operations, guest experience, and financial results. The ideal candidate is a hands-on leader comfortable with decision-making, real-time coaching, and accountability. Success means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering with District Managers to achieve business goals. This is an opportunity to shape store culture, nurture future leaders, and positively influence the guest experience.

Requirements

• At least 1 year of customer service or retail management experience.
• Must be able to work at any location in the assigned district or county.
• Excellent communication, problem-solving, interpersonal, and organizational skills.
• Strong leadership skills and ability to use them to coach and develop team members.
• Strong team well-being and sales-focused mindset.
• Eager to learn and build on constructive feedback.
• Able to manage store operations independently and effectively in a fast-paced environment.
• Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times.
• Possess the ability to deliver constructive feedback and guide conflict resolution.
• Able to develop and grow future leaders for the organization.
• Prolonged periods of standing, stooping, and walking.
• Must be able to regularly lift at least 45 lbs.

Responsibilities

• Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development.
• Increase profitability through staffing, operations, etc.
• Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; create action plans to drive success.
• Nurture and coach team members for personal and professional growth, setting and monitoring personal goals, holding team members accountable, and maintaining a "customer comes first" attitude.
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
• Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
• Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
• Collaborate with District Managers to make the most effective decisions and achieve results that grow the business and customer base.
• Perform other duties as assigned.

Benefits

• Team Member Discounts - Enjoy your favorite handcrafted drinks on and off the clock
• Comprehensive Benefits - Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture - Join a team that values authenticity, collaboration, and fun

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed