Store Manager - Virginia Beach, VA - paint store

Spectrum Paint•Virginia Beach, VA

1d•Onsite

About The Position

Store managers are responsible for all aspects of store operations. Responsibilities include employee management, ensuring customer satisfaction, inventory control, and achieving sales targets. The store manager will also assist customers in selecting paint and materials. Store Hours are Monday through Friday, 7:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m. The store is closed on Sundays.

Requirements

Previous Retail Management or management experience a plus
Must be a team player and demonstrate positive teamwork skills and multitasking
Excellent customer service skills and reliability
Ability to coach, provide feedback, and resolve conflict.
Ability to effectively communicate with customers and store team.
Strong prioritizing, interpersonal, problem solving & planning skills.
Enjoy working in a fast-paced environment
Basic computer skills and cash handling / cashiering skills
Ability to lift 50 pounds frequently
Bilingual is a plus but not required (Spanish/English)
High school diploma or comparable certification (GED), some college preferred.
Ability to work a flexible schedule, which can include occasional Saturdays to meet business demands.
Commitment to ethical behavior and willingness to adhere to company policies
Candidates must be able to pass a background check and/or MVR check, as applicable for the role
This job requires standing, stooping, kneeling, bending, walking, gripping, reaching overhead, lifting, climbing stairs, gripping, and carrying the product to and from delivery vehicles frequently.

Nice To Haves

Previous Retail Management or management experience a plus
Bilingual is a plus but not required (Spanish/English)
some college preferred.

Responsibilities

Oversee and ensure the efficiency of all daily operational procedures
Achieve sales targets and profit plan by controlling expenses, determining the proper amount of inventory, and growing net contribution
Work with the Sales Team as a contributor to overall regional sales targets
Assist with recruiting, onboarding, and hiring of new staff
Supervise and train employees and provide ongoing education for all employees
Schedule and manage employee work hours, vacation requests, and store labor hours
Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
Demonstrate a strong understanding of company products and be able to educate staff about products
Assist customers over the phone and in the store with questions and orders regarding architectural, commercial, and industrial paint products and coating materials
Prepare orders by mixing/tinting paint to customers specifications
Accurately identify and match paint colors
Accurately process cash and credit card transactions while maintaining a cash drawer
Occasionally make deliveries to customers safely and efficiently using a company vehicle
Load and unload the delivery vehicle as needed
Provide a high level of customer service, ensuring that customers are satisfied with the products and services
Ensure that customer issues are quickly and efficiently resolved
Manage miscellaneous tasks around the store such as stocking, cleaning, filing, organizing, etc.
Other duties as assigned by Regional Management