Store Manager / Matcha Dessert

Aitworks Inc•Daly City, CA

14h•Onsite

About The Position

We are urgently seeking a Store Manager for a small matcha dessert and café kiosk located inside Serramonte Center in Daly City, CA. This role is ideal for someone with hands-on management experience in a café, dessert shop, boba shop, fast food, or other food and beverage environment. The Store Manager will oversee daily store operations, lead the team, maintain product and service quality, and support smooth store performance. Candidates who are interested in Japanese culture, matcha, Japanese sweets, or café-style hospitality are highly encouraged to apply.

Requirements

Minimum 1 year of store management experience in food and beverage required
Food Handler Card or ServSafe certification required
Valid work authorization in the U.S. required

Nice To Haves

Experience in a café, dessert shop, boba shop, fast food, or similar environment preferred
Ability to train, motivate, and supervise staff
Basic knowledge of inventory control, ordering, food safety, and daily store operations
Interest in Japanese culture, matcha, or Japanese sweets preferred
Japanese/English bilingual skills are a plus, but not required

Responsibilities

Oversee daily store operations and ensure smooth workflow
Manage staff scheduling, training, and supervision
Support hiring, onboarding, and development of team members
Maintain product quality, customer service standards, and food safety compliance
Manage inventory, ordering, and stock control
Monitor sales, store performance, and operational efficiency
Ensure the kiosk is clean, organized, and well-presented at all times
Communicate with management regarding store needs, staffing, sales, and operational updates
Help the team meet store goals and provide a positive customer experience
Handle customer inquiries or issues professionally and promptly