Store Manager

BIRKEYS FARM STOREHoopeston, IL
$100,000 - $130,000Onsite

About The Position

Responsible for all operations at Birkey's Farm Store location including financial, sales, customer service and all related employee matters.

Requirements

  • Bachelors degree or its equivalent.
  • Ability to set work priorities and work independently in the absence of supervision.
  • Ability to understand and carry-out oral and written directions.
  • Ability to maintain high degree of motivation in team members to retain focus of providing highest level of customer satisfaction.
  • 2-4 years of related experience.
  • Steady work record.
  • Ability to perform each of the essential position functions.
  • Ability to get around the dealership and grounds for various tasks.
  • Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
  • Ability to be on ones feet for extended periods of time.
  • Ability to operate equipment or other power equipment as necessary.
  • Must meet health assessment requirements.

Responsibilities

  • Develop annual business plan, goals, and budget with the assistance of all department managers.
  • Continually monitor actual company performance and compare with budget and the general business environment, making adjustments when necessary.
  • Manage inventory levels to ensure profitability.
  • Maintain an effective sales control system (using Birkey's quote sheets, cost analysis forms, daily contact reporting, customer profiles etc.)
  • Assist in the development and implementation of an advertising program for assigned division.
  • Monitor customer satisfaction and make corrections whenever necessary.
  • Ensure all employees understand the importance of excellent customer service and how all employees impact the customer and the image of the company.
  • Determine and ensure proper staffing levels in all departments.
  • Provide guidance and training to all department managers.
  • Monitor company-wide compliance concerning all governmental regulations (e.g. OSHA, EEOC, ADA, EPA, USDOT, etc.)
  • Maintain involvement with or in associations that deal with our customer base.
  • Properly prepare and execute all sales, financing, and warranty documentation in an accurate and timely manner.
  • Support and ensure compliance with all company and employee policies.
  • Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws.
  • Responsible for hiring and supervision of all department managers including interviewing, directing work, appraising performance, discipline and termination.
  • Responsible for addressing complaints and resolving problems of all employees and customers.
  • Maintain a safe working environment and adhere to company safety program at all times.
  • Responsible for other duties as assigned.
  • Ensure every customer is satisfied with the products, services and support of all staff.
  • Resolve customers concerns efficiently and effectively.
  • Promote a positive attitude at all times.
  • Maintain a professional appearance and demeanor.
  • Exhibit Birkey's high level of customer service on a daily basis.
  • Acknowledge appreciation of clients and customer.

Benefits

  • Competitive compensation
  • Benefits package commensurate with relevant experience, qualifications, and market standards
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