STORE MANAGER - KERRVILLE, TX STORE #4648

Dollar General•Kerrville, TX

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store opening and closing; sales and expense review; inventory and merchandise presentation; cash and security controls; customer service; store cleanliness and safety; and completion of required paperwork. The manager opens the store at least twice per week and closes it at least twice per week.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.
  • Ability to meet the physical demands of frequent walking or standing; bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; occasional ladder climbing up to six feet; and regular driving.
  • Ability to work in a fast-paced environment with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, and extreme cold in freezers.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and properly staff qualified employees in accordance with labor laws and Company policies.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage in accordance with Company processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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