Store Manager

Bridgestone•College Station, TX

1d•Onsite

About The Position

As an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.

Requirements

High School Diploma or equivalent.
Demonstrated success in retail sales management.
Problem solving skills as it relates to customer complaints.
Aptitude to manage inventory, order scheduling, and merchandising displays.
Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
Exceptional teammate and customer communication skills.
Negotiation and conflict resolution skills.
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Nice To Haves

2 year college degree or equivalent.

Responsibilities

Customer service.
Drive store sales & promotions.
Build customer satisfaction & loyalty creating results for teammates, customers and the company
Understand alternative tire sourcing and competitors.
Track and meet payroll, budgets and store goals.
Keep records and relevant financial information current.
Manage, schedule and assign staff according to their skill level.
Attend paid training to stay up-to-date with new developments in the automotive service industry.
Follow up with customers to obtain feedback and ensure they are satisfied with received.
Other duties as assigned.