STORE MANAGER - DGPP in GRIFFIN GA

Dollar General•GRIFFIN, GA

11d•Onsite

About The Position

Dollar General is seeking a Store Manager to oversee all employees and processes in a high sales volume retail store that offers a balanced selection of food and general merchandise. The Store Manager is responsible for ensuring that all store operations are completed efficiently and on time. This includes ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. The store offers a variety of food categories, including produce, dry foods, meats, and dairy/frozen foods, in addition to general merchandise.

Requirements

Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
Knowledge of cash, facility, and safety control policies and practices (deposits, store keys, SAFE program, etc.).
Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform cash register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of all local and state food handling certifications and requirements.
Basic knowledge of personal and network computer systems to communicate with the corporate office, to create merchandise signage, to obtain and email data and information, etc.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food handling, safety, and sanitation regulations.
Ability to effectively communicate information and standards verbally and in writing to staff, suppliers, and customers.
Ability to interface with staff, suppliers, and customers in a respectful and effective manner.
Good organizational skills with attention to detail.
Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
Ability to obtain the required local and state food handling management certifications.
High school diploma or equivalent.
Five or more years of retail store experience preferred.
Experience to include at least one to two years as a store manager, or similar position in a retail grocery store or equivalent type operation.

Nice To Haves

Post-secondary business school training preferred.
Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

Review operating statements to identify store business trends, including sales, profitability, expense control, and potential shrink improvement. Maintain positive trends and ensure compliance with company Standard Operating Procedures, policies, and work processes.
Review Ad/Planner ordering plans.
Review Perishable and Food ordering processes to maximize sales and minimize markdowns.
Ensure store meets or exceeds in-stock targets.
Validate (Find – Fill – Fix) processes and 7-day work flow.
Facilitate efficient staging, stocking, and storage of merchandise.
Ensure that all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly, including presentation, product pricing, and signage.
Control damages and markdowns.
Manage the store budget.
Maintain strict cashier accountability, key control, scanning accuracy, and adherence to stated company security practices and cash control procedures.
Ensure that qualified and high-performing store employees are recruited, interviewed, selected, hired, trained, assigned tasks, and retained.
Develop and maintain employee work schedules.
Supervise and ensure associates, as well as authorized key carriers, are trained in proper store operations and the supervision of store employees.
Evaluate employee performance and address employee performance and/or conduct issues through coaching, counseling, and, when necessary, the termination process.
Ensure compliance with all federal and state labor laws and company policies.
Recommend pay rates and advancement.
Properly address employee leave requests.
Ensure that staff obtains all required local and state food handling certifications.
Ensure the store is appropriately staffed and opened and closed in a timely manner each day based on the store’s posted store hours.
Ensure that the store regularly meets safety, food handling, and sanitation standards. Plan and lead staff meetings and events to encourage safety, security, and policies.
Represent the store and cooperate with all governmental regulatory agencies.
Communicate and implement corporate and area initiatives relating to human resources, products, pricing, and merchandise presentation.
Provide superior customer service leadership. Ensure customers’ needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional to perform required tasks. Recommend additional or alternative equipment if needed.
Confirm paperwork and documentation is completed according to guidelines and deadlines.