STORE MANAGER - STOW, OH STORE #4115

Dollar General•Stow, OH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies and procedures. The Store Manager oversees employee recruitment, training, performance, and safety; monitors sales, profitability, expenses, inventory, and shrink; maintains merchandise presentation and financial controls; and provides strong customer service leadership. The position also maintains a clean, organized, safe store and completes required paperwork and documentation.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.
Ability to regularly drive a personal vehicle to meetings, other stores, and make deposits.
Ability to walk or stand frequently and bend, stoop, and kneel frequently.
Ability to lift up to 40 pounds and occasionally up to 55 pounds.
Ability to climb a step ladder to heights of up to six feet.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events relating to safety, security, and company policies.
Ensure the store is effectively opened and closed each day; open at least two times per week and close at least two times per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.