Store Manager Carmel Plaza

Hammitt•Carmel-by-the-Sea, CA

13d•Onsite

About The Position

We’re opening our doors at Carmel Plaza, and we need a passionate Store Manager to help us lead the way. As the ultimate leader of our retail presence, you'll oversee daily operations, drive sales performance, and cultivate an electric, inviting store culture. You will be responsible for building and mentoring a high-performing team, fostering deep customer relationships, and executing strategic local marketing and activations. If you're a dynamic retail leader with a passion for luxury fashion, inspiring team excellence, and crushing business goals, we want you to lead our Hammitt Crew! Your mission? To create an inclusive, welcoming environment while growing store profitability and delivering unforgettable Hammitt experiences.

Requirements

5+ years of store leadership experience in premium/luxury fashion retail or lifestyle brands
A proven clienteling background with a track record of building and nurturing a loyal book of business
Tech-forward, you are comfortable navigating POS systems, social media, and e-commerce platforms
Clear, captivating communication skills, equally effective in writing, one-on-one, and in front of a crowd
Active listener who connects authentically and responds empathetically to customer and team needs
Proven talent for inspiring, energizing, and elevating teams to exceed performance targets
Contagious positivity, genuine enthusiasm for people, and a passion for luxury fashion and styling
Innovative, out-of-the-box thinker with creative problem-solving instincts
Flexibility and eagerness to work nights, weekends, and peak holiday periods

Nice To Haves

Associate’s or Bachelor’s degree preferred, or equivalent hands-on leadership experience

Responsibilities

Build and cultivate a powerhouse team from the ground up, with a hands-on approach to recruiting, onboarding, and ongoing mentorship
Drive top-line performance and store profitability by owning key KPIs, analyzing metrics, and championing creative sales strategies
Act as the ultimate host, orchestrating stand-out store activations, VIP parties, and meaningful partnerships with local influencers and charities
Bring the marketing calendar to life by building buzz around special edition drops, seasonal launches, and exclusive gifts with purchase
Become an expert and source of truth on our core signature heritage styles and fresh seasonal collections
Curate high-impact visual merchandising displays that tell our brand story and turn heads
Keep floor stocked and seamlessly organized with airtight stockroom management and inventory control
Deliver warm, unforgettable customer experiences—welcoming every guest like a friend into your home
Take initiative—spotting opportunities early and tackling challenges with honesty, agility and precision
Embrace resourcefulness—bringing creative solutions, adaptability, and composure to every situation
Prioritize effortlessly—aligning daily actions with high-level goals and maintaining open lines of communication