Store Manager

Circle K Stores•Elk River, MN

7d•Onsite

About The Position

The Store Manager is responsible for overseeing all aspects of store operations, including staff management, customer service, site maintenance, financial analysis, and community relations. This role requires strong leadership, organizational, and communication skills to ensure the store meets company standards and achieves its objectives.

Requirements

High School diploma or GED preferred.
Experience in retail sales preferred.
Experience to perform the essential duties, responsibilities and working in the conditions described.
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Ability to supervise and manage the functions listed in the CSR and ASM job description.
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.

Responsibilities

Recruit, hire, and train employees to ensure excellent customer service.
Develop, manage, and assign tasks to maintain store cleanliness, stock levels, organization, and appearance.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees to maximize customer service and maintain site image.
Implement non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints professionally and in a timely manner.
Promote and ensure a safe, positive public image within the neighboring community.
Prepare and deliver timely performance appraisals with proper feedback.
Train employees on customer service, site image, marketing execution, and safety procedures.
Ensure effective communication with all site employees.
Establish periodic communication meetings with site employees and the Market Manager.
Evaluate and develop action plans to meet site needs and objectives.
Organize and maintain all site files and manuals.
Ensure accurate and timely completion of all required reports.
Manage merchandise stocking, display, and pricing.
Ensure employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information to maximize sales and net profits.
Budget and forecast P&L lines, manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by his/her supervisor.