Store Manager

Cycle Gear • Greensboro, NC

13d • Onsite

About The Position

As a Store Manager (SM), you will be responsible for managing the store’s team members and the overall success of the store. You will partner with your Assistant Store Manager to hold your team accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You will also be responsible for managing all store operations, including opening and closing procedures, administering returns/store credit, managing schedules, performance metrics and standards, and dividing tasks amongst your team.

Requirements

• Sales management, product sales, and/or customer service experience, ideally in a specialty retail environment.
• Demonstrated ability to lead a team that delivers results.
• Proven track record of teaching, motivating and holding a team accountable.
• Experience with computers (MS Excel) and POS systems (RetailPro).
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
• An open mind, and is eager to learn and be part of the riding community.

Nice To Haves

• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).

Responsibilities

• Managing the store’s team members and the overall success of the store.
• Partnering with your Assistant Store Manager to hold your team accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service.
• Maintaining a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits.
• Managing all store operations, including opening and closing procedures, administering returns/store credit, managing schedules, performance metrics and standards, and dividing tasks amongst your team.
• Ensuring that merchandising is completed according to MAPP, and that the store aesthetic is clean, stocked, and organized.
• Staying up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to your team and our customer base.
• Building and retaining a winning team by partnering with Talent Acquisition and actively recruiting in-store and in your local community.
• Delivering honest feedback in a way that motivates your team members to push for their best.
• Representing Cycle Gear at special events, such as annual sales meetings, Bike Nights, local motorcycle venues and mechanic schools, etc.

Benefits

• Medical/Dental/Vision/Life/Accident
• Paid Time Off
• 401K
• Generous employee discount
• DailyPay (voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday)
• Training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed