Store Manager

Wag N' Wash 3039•Mansfield, TX

1d•$32,000 - $38,000•Onsite

About The Position

As a Store Team Leader at Wag N Wash, you will lead a high-performing team focused on delivering an exceptional, pet-centric experience for every neighbor who walks through the door. You’ll own store performance, develop your team, and create a fun, engaging environment where both pets and people thrive.

Requirements

2+ years of retail leadership experience
High School Diploma/GED required
Basic proficiency with Microsoft Office or similar tools
Ability to lift up to 50 lbs and perform physical tasks (climbing, bending, kneeling)
Ability to operate store equipment as needed
Reliable transportation and ability to work flexible schedules
Must be 18+ years old and able to meet hiring requirements set by the local franchise owner

Nice To Haves

Are a hands-on leader who leads by example
Have a passion for pets, people, and team development
Are results-driven and motivated by goals and performance
Thrive in a fast-paced, customer-focused environment
Enjoy building relationships with both your team and the local community
Bachelor’s degree or equivalent work experience preferred
Strong communication and leadership skills

Responsibilities

Lead and develop your team by setting the example in customer service and operations
Drive store performance including sales, grooming/services, and neighbor engagement
Analyze results and implement plans to improve productivity and profitability
Create and manage weekly schedules to maximize team efficiency
Hire, onboard, and support a fully staffed, high-performing team
Coach team members through ongoing feedback, training, and development
Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)
Build relationships in the community and support local events and partnerships
Foster a fun, positive culture centered around pets, people, and teamwork