Store Manager

Elder's ACE Hardware•Walden, TN

1d•Onsite

About The Position

Our Store Managers recognize that helpfulness drives sales, clear indication customers are pleased with the Elder’s experience. With proper management oversight, sales lead to profits that fund a healthy reinvestment in our business and in our people. The Store Manager owns: Customer experience -- Helpfulness. Customers feel welcome and helped. Store is clean, well-stocked, merchandise is properly priced, fronted, and eye-catching. Associates are scheduled to meet customer traffic/sales trends and within labor budget. Associate experience - Associates have a positive and productive working environment. The Manager ensures all complete their training plans and invests time and attention in their development for future career opportunities. Workplace safety practices are regularly monitored. Store operations -- Proper ordering of goods and inventory levels are adequate and appropriate. Proactive ordering to obtain best pricing and anticipate customers' needs and any supply shortages. Follow proper inventory procedures and manage shrink effectively. Marketing and promotional program is well-executed. The store's building, fixtures, and equipment are well-maintained. Manage accounting and human resources' functions and ensure compliance with all company policies and procedures.

Requirements

Undergraduate degree in business administration or related field (relevant work experience can substitute for education).
3+ years’ managerial experience in retail.
Make a professional impression using effective verbal and written communication.
Exude confidence and comfort in interacting with all associates.
Strategic thinking and planning skills.
Effectively prioritize business needs and issues.
Follow-up, follow-through, and project management skills required.
Embrace change and be a change agent when necessary.
Sound leadership skills and solid decision making.
Ability to work nights and weekends.
Proficiency in Microsoft Office.

Nice To Haves

Experience in hardware or home improvement a big plus.

Responsibilities

Own customer experience, ensuring customers feel welcome and helped.
Maintain a clean, well-stocked store with properly priced, fronted, and eye-catching merchandise.
Schedule associates to meet customer traffic/sales trends within the labor budget.
Ensure associates have a positive and productive working environment.
Ensure all associates complete their training plans and invest time in their development.
Monitor workplace safety practices.
Manage proper ordering of goods and adequate inventory levels.
Proactively order to obtain best pricing and anticipate customer needs and supply shortages.
Follow proper inventory procedures and manage shrink effectively.
Ensure marketing and promotional programs are well-executed.
Maintain the store's building, fixtures, and equipment.
Manage accounting and human resources functions.
Ensure compliance with all company policies and procedures.