Store Manager, HOKA

Deckers•Williamsburg, NY

7d•$92,500•Onsite

About The Position

Our Store Managers are integral to the success of the HOKA Brand. As a Store Manager, you attract, develop, and motivate a passionate team. You regularly share the HOKA Brand values, vision and mission with your team members and actively create a culture of trust and accountability. As a people leader, you continuously build and develop your team through recruiting, training, and coaching to meet the short and long-term needs of the business. You lead your team to drive Brand awareness and education while providing excellent service. You maintain high training standards that enable your team to deliver elevated shopping experiences that invite customers to learn about and experience the HOKA Brand. You drive operational excellence in all aspects of your business and take responsibility for the store’s inventory, cash, and labor. You execute visual merchandising directions that promote the Brand image and ensure a well-managed back of house. You drive sales and KPIs for your store while focusing on key strategic priorities. You are agile and know how to adapt to support the needs of business. Community is integral to the HOKA Brand and you understand the importance of cultivating community within and beyond the store’s four walls. You invite customers into the HOKA community through amazing interactions with our HOKA Experts, creative local engagement, and dynamic support of Brand events. You maintain awareness of industry trends and local competitors in order to meet and anticipate customer demands.

Requirements

Four (4) years minimum retail store management experience.
Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
Excellent leadership skills and experience managing people in a customer-facing environment.
Demonstrated track record of exceeding sales targets and cost management for a store of comparable volume and size.
Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
Fantastic problem-solving skills and ability to work through challenges.
Ability to be agile to meet the needs of the business, within and beyond the four walls of the store.
Experience coordinating and hosting regular in-store and local events.
Flexibility of schedule and hours to meet the needs of the business.
Flexibility to travel to meet the needs of the business.
Valid State or Federal Identification.

Responsibilities

Attract, develop, and motivate a passionate team.
Share HOKA Brand values, vision and mission with team members.
Create a culture of trust and accountability.
Build and develop your team through recruiting, training, and coaching.
Drive Brand awareness and education while providing excellent service.
Maintain high training standards to deliver elevated shopping experiences.
Drive operational excellence in all aspects of business.
Take responsibility for the store’s inventory, cash, and labor.
Execute visual merchandising directions that promote the Brand image.
Ensure a well-managed back of house.
Drive sales and KPIs for your store.
Focus on key strategic priorities.
Adapt to support the needs of the business.
Cultivate community within and beyond the store’s four walls.
Invite customers into the HOKA community through amazing interactions.
Engage in creative local engagement and dynamic support of Brand events.
Maintain awareness of industry trends and local competitors.
Meet and anticipate customer demands.
Coach and develop your team to drive business results and professional growth.
Ensure the highest level of customer service.
Prioritize brand and product knowledge training.
Meet and exceed budgeted sales and KPIs.
Monitor expenses.
Develop store strategies that enhance customer satisfaction, increase traffic, and optimize profitability.
Continuously cultivate community through events, local outreach, and proactive awareness of and engagement with your market.
Manage Inventory.
Implement store administration and operations including compliance with policies and procedures.
Hire the best team members by identifying talent quickly and regularly maintaining a network for recruiting candidates.
Onboard and train team members to ensure engaged and high-performing teams.
Ensure the highest level of visual merchandising and standards.
Take responsibility for execution of visual directives and guidelines.
Drive key initiatives and support programs that enhance the customer journey.