Store Manager In Joliet Il

Dollar General•Joliet, IL
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed effectively, and operated in accordance with company policies, procedures, and applicable labor laws. The Store Manager oversees employee recruitment, selection, training, performance evaluation, development, and retention. The position also manages inventory, merchandise presentation, cash controls, store security, customer service, facility cleanliness, safety, and required documentation. The manager regularly opens and closes the store, makes bank deposits using personal transportation, and may travel to management meetings or other Dollar General stores. The role is based in a fast-paced environment with a moderate noise level and occasional exposure to outdoor weather conditions. Physical work includes frequent standing, walking, bending, stooping, kneeling, and handling merchandise and equipment, as well as lifting and occasional ladder climbing. Dollar General offers a range of benefit programs, subject to eligibility and waiting-period requirements. The position may be eligible for short-term incentive opportunities based on individual and/or company performance.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to perform frequent walking, standing, bending, stooping, and kneeling; occasional ladder climbing; and regular driving or provision of personal transportation.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.

Responsibilities

  • Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is appropriately staffed.
  • Evaluate employee performance, identify gaps, provide solutions or counseling, and make recommendations about pay rates and advancement, up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Manage merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment; ensure the store has the tools needed for required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.

Benefits

  • Health insurance coverage options
  • Supplemental benefit programs
  • 401(k) Savings Plan
  • Paid sick leave where required by law
  • Vacation
  • Paid maternity and parental leave
  • Short-term incentive opportunities may be available based on individual and/or company performance
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