(USA) Store Manager - Supercenter

Walmart•Pryor Creek, OK

20h•Onsite

About The Position

The Store Manager position involves developing and communicating a strategic vision aligned with company, market, and local plans to direct the management team and associates in facility operations, merchandising, and company direction. This role includes providing supervision and development opportunities for both management and hourly associates, especially in environments with high turnover or recruiting challenges. Key responsibilities also encompass upholding the company's Open Door Policy, ensuring compliance with company policies and procedures, and actively participating in community outreach programs. The manager is responsible for driving the financial performance of the facility by achieving sales and profit goals, controlling expenses, and implementing plans to correct deficiencies. Additionally, the role focuses on modeling and enforcing excellent customer service, driving sales through effective merchandise presentation and inventory management, and ensuring the success of the Academy training environment. The position requires providing overall direction by analyzing business objectives, developing strategies, and cultivating an ethical and inclusive work environment, while also building internal and external partnerships.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
Successful completion of all job required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and management and hourly associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, reviewing company policies, and providing resolution.
Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues, developing and maintaining relationships with federal, state, and local officials, and implementing and monitoring asset protection and safety controls.
Initiates, directs, and participates in community outreach programs, encouraging and supporting associates and managers in serving as good members of the community, and championing company-sponsored programs, events, and sustainability efforts.
Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic holistic and analytical business perspective, and leading the management team in controlling expenses.
Models, enforces, and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved.
Drives sales in the facility by accounting for multiple dynamic indicators, ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, and in-stock and inventory levels.
Ensures the success of the Academy training environment and store standards by meeting the store requirements, creating an engaging environment, integrating and including Academy associates in leadership and store meetings, and serving as a visible operations champion.
Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, and supporting mentorship, workforce development, and succession planning.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives.
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, and holds oneself and others accountable.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision and dental coverage)
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)