Store Manager, MacArthur Glen Outlets - Richmond BC
About The Position
Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As a Store Manager, you will develop an elevated team that is focused on maintaining exceptional levels of customer service. Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy.
Requirements
- 2+ years of Store Manager experience at a high-end retailer
Nice To Haves
- An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
- Well connected with a strong ability to engage; a true brand ambassador
- Elevated customer service skills
- Passion for sales, footwear and accessories
- Strong in performance management and team development
- Exceptional verbal and written communication skills
Responsibilities
- Develop, maintain, and expand customer base by capitalizing on high-profile clientele and sales
- Implement and manage the boutique’s client outreach program in order to drive financial performance and exceed KPI targets
- Maintain awareness of market trends by monitoring local competitors and developments within the industry
- Motivate team to drive results through goal setting, accountability and celebrating successes
- Effectively manage all HR functions to support the boutique’s staff
- Deliver operational excellence in all store processes
- Develop and execute strategic business plan while driving incremental sales by utilizing cross functional partners, CRM and marketing opportunities
Benefits
- Product allowance
- Cross brand discount
- Competitive paid time off
- Internal mobility across Versace, Jimmy Choo and Michael Kors
- Exclusive Employee Sales
- Paid Parental Leave
- 401k Match
- Bonus Potential
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
