Store Manager

Ayr Wellness•Winter Haven, FL

13d•Onsite

About The Position

The Store Manager is responsible for overseeing all aspects of daily operations, including team management, operations, customer service, compliance, sales, safety, and security. Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We’re re-imagining how we work across every part of our business, and we’re looking for builders and doers to roll up their sleeves and help shape what’s next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we’re not only shaping a company, but also building the future of cannabis. At Ayr you’ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.

Requirements

4+ years’ retail store management experience.
Successful track record in achieving Sales, ADS, Customer Service, employee retention goals.
High School Diploma or GED required.
4+ years Retail Management Experience.

Nice To Haves

Cannabis experience a plus.

Responsibilities

Manage all aspects of the day-to-day operations of the retail dispensary / store, including sales, inventory management, staffing, and customer service.
Monitor sales trends, customer feedback, and competitor activity to identify opportunities for improvement and growth.
Hire, coach, develop, and lead a team of budtenders, inventory associates, assistant managers, ensuring they have the knowledge and resources needed to provide excellent customer service.
Partner with Retail VP and/or Market GM to develop and implement sales strategies to drive revenue and achieve sales goals, including promotions, events, and product displays.
Ensure compliance with all local and state regulations governing the sale of cannabis products, including licensing requirements, age restrictions, and product labeling.
Resolve customer complaints or issues in a timely and professional manner.
Stay informed about cannabis products, industry trends, and regulatory changes to provide accurate information and recommendations to customers.
Develop and implement operational procedures to optimize efficiency and productivity.
Administer routine audits to maintain the accurate inventory of all cannabis products.
Manage daily financial reporting requirements.
Develop and maintain and schedule of all dispensary staff including budtenders, inventory, supervisors, and managers.
Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.