Store Manager - Youngstown, Oh Store #14601

Dollar General•Youngstown, OH

2d•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and staffing, while ensuring the store is properly opened and closed and employees follow company policies and expectations. The Store Manager monitors store operations and business performance, including sales, profitability, inventory turns, expenses, shrink, and ordering. The role maintains merchandise presentation and inventory accuracy, protects financial integrity through cash and security controls, leads customer service, and maintains a clean, organized, safe store. The position also ensures required tools are available and completes paperwork and documentation on schedule. The work takes place in a fast-paced retail environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting; occasional ladder climbing; exposure to outdoor weather, cleaning solutions, and freezer cold; and regular driving in the employee’s own vehicle to meetings, other stores, and deposit locations.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment (BSR) and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.