Store Manager

Roggenart•Maryland City, MD

12d•$45,000 - $55,000•Onsite

About The Position

Roggenart is a European-inspired bakery café specializing in artisan breads, handcrafted pastries, gourmet sandwiches, and specialty coffee, all made fresh daily. We're growing our leadership team and hiring multiple Store Managers across our locations. We're looking for energetic leaders with a strong restaurant or QSR background who enjoy developing people as much as driving operations. We're hiring for several locations across the Baltimore–Washington region. We'll match the right leader to the right café — tell us where you're based and we'll find the best fit. Our office is in Howard County, MD.

Requirements

2+ years of management or supervisory experience in a café or restaurant, with strong leadership skills
Excellent communication; bilingual or multilingual a strong plus for serving diverse guests
Strong organization and the ability to multitask in a fast-paced setting
Experience with POS systems, cashiering, purchasing, and inventory management

Responsibilities

Lead and supervise store staff — hiring, training, coaching, and evaluating performance to keep engagement and productivity high
Oversee daily operations: opening and closing, cash handling, POS management, and policy compliance
Manage inventory through accurate ordering, stocking, merchandising, and loss prevention
Run regular team meetings on goals, product knowledge, sales technique, and service excellence
Handle customer inquiries, resolve complaints promptly, and ensure a great guest experience that earns repeat business
Ensure compliance with safety, cleanliness, and organizational standards at all times
Build a team-oriented environment through smart scheduling, delegation, and motivating staff to do their best work