Store Manager - Estée Lauder Companies (NB) - Fulltime - Cosmetics Company Store - Gilroy, CA
About The Position
The Estée Lauder Companies Inc. is a global leader in prestige beauty, manufacturing, marketing, and selling a wide range of high-quality skin care, makeup, fragrance, and hair care products. The company operates in approximately 150 countries and territories with a portfolio of well-known brands. This role is an exceptional opportunity for an individual to act as the Chief Executive Officer of their own store, taking total accountability for creating and executing an agile business plan. The Store Manager will be responsible for recruiting and retaining customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team. This position is ideal for an ambitious self-starter with a flair for business planning and a passion for coaching, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. Many senior leaders within the company began their careers at the point of sale, and this role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, equipping individuals with the skills needed for career advancement within the beauty industry.
Requirements
- Proven retail management/assistant retail management experience, preferably within cosmetics.
- The ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft office.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers.
- Organize and execute strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Lead a high-performing team to achieve sales and customer service targets.
- Manage retail operations including inventory and facilities management, and cash reconciliation.
- Provide inspirational, authentic, and personalized customer service.
- Set sales and customer service targets, conduct sales analysis, and manage staff scheduling.
- Create and execute in-store events.
- Work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
- Utilize retail point-of-sale software.
- Proficiently use Microsoft Office.
- Provide proof of the right to live and work in the country if invited to an interview.
Benefits
- Health insurance coverage (medical, dental, and vision insurance)
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and vacation time
- Competitive bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
