Store Manager

QE Home • Chilliwack, BC

13d • CA$45,000 - CA$55,000 • Onsite

About The Position

Join QE Home’s vibrant retail team and take the lead in shaping the guest experience at one of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of our operations; guiding your team, driving sales, and cultivating a warm, welcoming store environment that reflects our commitment to comfort, style, and quality.

Requirements

• 3-5 years of retail experience; minimum 3 years in a supervisory capacity.
• A passion and previous experience in home décor, fashion retail, and creating memorable guest experiences.
• Demonstrated success in driving sales and building guest loyalty.
• Ability to lead teams to exceed all sales and profit goals.
• Strong communication and interpersonal skills with a collaborative leadership style.
• Experience with POS systems, visual merchandising, inventory management, and scheduling.
• Excellent organizational and time management skills with attention to detail.
• A hands-on approach to leadership, you’re not afraid to jump in and work alongside your team.
• A solution focused mindset with the ability to see obstacles as opportunities.
• Enthusiastic, adaptable, and self-motivated.
• Solution-oriented with a guest-first mindset.
• Confident decision-making and problem-solving abilities.
• Passionate about professional development for yourself and your team.
• Able to thrive in a fast-paced retail environment while maintaining composure and positivity.
• Open availability including days, evenings, weekends, and holidays.

Responsibilities

• Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and guest experience.
• Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals.
• Fostering a positive, inclusive, and high-performing work culture rooted in QE Home’s values.
• Delivering exceptional guest service and product knowledge while leading by example on the sales floor.
• Ensuring visual merchandising standards are executed consistently and creatively.
• Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team.
• Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success.
• Managing the schedule, budgeting, and inventory control with accuracy and efficiency.
• Monitoring key performance indicators (KPIs) and using insights to drive business growth.
• Upholding health, safety, and loss prevention standards in accordance with company policies and procedures.

Benefits

• Competitive salary – final compensation based on experience and skills.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program and leadership development support.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed