Store Manager Barista

LORIS GIFTS INC•Oak Lawn, IL
•$19 - $21•Onsite

About The Position

Store Manager – Starbucks by Lori's Gifts At Lori’s Gifts, our mission is to bring comfort, joy, and inspiration to hospital guests and staff through compassionate service and meaningful products. As a Store Manager, you will lead with integrity, foster a culture of care, and ensure every guest experience reflects our values.

Requirements

  • Minimum 2 years of retail experience, including 1 year in a supervisory or management role.
  • Food Manager Certification (Lori’s will provide if needed)
  • High school diploma or equivalent; college degree preferred.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Regular and predictable attendance is an essential requirement.
  • Capable of lifting up to 30 lbs and standing for extended periods.
  • Experience in specialty or big-box retail is a plus.
  • Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

  • Lead and motivate a sales-driven team to achieve performance goals.
  • Build positive relationships with hospital partners and respond to feedback with professionalism.
  • Recruit, train, and develop team members to deliver exceptional service.
  • Manage inventory, merchandising, and promotional activities to maximize sales.
  • Ensure operational excellence through scheduling, compliance, and daily procedures.
  • Address customer concerns with empathy and resolve issues promptly.
  • Uphold safety, security, and company standards at all times.
  • Take guest orders and process payments using the point of sale (POS)
  • Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies and ensure baristas follow brand guidelines
  • Prepare food items such as sandwiches, pastries, and salads and ensure barista team members follow food safety standards
  • Ensure cleanliness and sanitation of work area, equipment, and utensils
  • Follow health and safety guidelines when handling food and beverages and ensure barista team members do the same
  • Maintain inventory of supplies and restock as needed
  • Support the training of barista team members as needed

Benefits

  • Health and prescription benefits
  • Paid time off
  • Legal and commuter benefits
  • Generous employee discounts
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