Store Manager (Albuquerque, NM- Store# 51708)

Southwest Convenience Stores LLC•Albuquerque, NM

3d•$0 - $43,888•Onsite

About The Position

OXXO USA is seeking an energetic and experienced Retail Store Manager to join their team. The Retail Store Manager will play a pivotal role in ensuring customers receive exceptional service while maximizing store profitability. This role offers the opportunity for leadership and strategic thinking to make a real impact and embark on a rewarding career journey.

Requirements

Two (2) or more years’ Experience working in a retail environment (Required)
Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)
Previous leadership experience.
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Must have a form of communication to be reached.
Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.

Responsibilities

Managing employees and adhering to company policies and procedures.
Ensuring all hours of operation are covered and supported, including recruiting to hire and retain employees.
Monitoring and managing inventory levels to prevent shortages or overstock situations, conducting regular stock checks and working with suppliers to ensure timely delivery of products.
Maintaining the cleanliness of the store.
Providing excellent customer service, setting the tone for a friendly environment.
Managing store financials.
Collaborating and engaging with the District Manager and other Retail Store Managers to share best practices.
Recruiting, training, and mentoring store employees, fostering a positive and inclusive work environment.
Providing ongoing training development for opportunities to enhance team performance and career growth.
Maximizing store merchandise and fuel sales and achieving budgeted store expectations.
Teaching and emulating proper customer service and suggestive selling techniques.
Communicating sales and profitability goals to store associates and providing feedback.
Assigning tasks, following up and counseling employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
Responsible for continued training, education, and development of all employees in the assigned store.
Helping and aiding in the recruitment of potential candidates.
Managing and resolving customer issues and conflicts in a professional manner.
Unloading deliveries, organizing merchandise and keeping shelves stocked.