Store Manager with Food Service (Tyler, TX- Store# 1901)
Southwest Convenience Stores LLC•Tyler, TX
•$0 - $43,888•Onsite
About The Position
OXXO USA is seeking an energetic and experienced Retail Store Manager with Food Service to join their team. The Retail Store Manager with Food Service will play a pivotal role in ensuring customers receive exceptional service while maximizing store profitability. This role offers a rewarding career journey where leadership and strategic thinking will make a real impact.
Requirements
- Two (2) or more years’ experience working in a food service or retail with food service environment (Required)
- Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)
- Previous leadership experience.
- Food Safety Regulations
- Food Safety Policies & Procedures
- Food Employee Reporting
- Food Preparation
- Must have a form of communication to be reached.
- Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
Responsibilities
- Responsible for ongoing activities related to the successful operation of a retail store that has a restaurant/food preparation area.
- Managing employees and adhering to company policies and procedures.
- Responsible for ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees.
- Monitor and manage inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products.
- Maintaining the cleanliness of the store.
- Provides excellent customer service, setting the tone for a friendly environment.
- In charge of store financials.
- Collaborates and engages with the District Manager and other Retail Store Managers to share the best practices.
- Recruit, train, and mentor store employees, fostering a positive and inclusive work environment. Provide ongoing training development for opportunities to enhance team performance and career growth.
- Oversee all food safety related activities (preparation, food handling, storage) are conducted in accordance with regulation requirements.
- Oversee all related food policies of franchise operation including required certifications are followed.
- Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expense.
- Responsible for teaching and role emulating proper customer service and suggestive selling techniques.
- Communicating sales and profitability goals to store associates and providing feedback.
- Responsible for meeting and exceeding store budget and sales volumes.
- Assumes active role in developing weekly goals for Key Performance Indicators.
- Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
- Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
- Will help and aid in the recruitment of potential candidates.
- Manage and resolve customer issues and conflicts in a professional manner.
- Teach and role model customer service and suggestive selling techniques.
- Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
