Store Manager - Unassigned

Family Farm and Home•Youngstown, OH

2d•Onsite

About The Position

Family Farm and Home is a family-owned and operated company with 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We offer a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, feed, bird food, and lawn and garden. Our team members are dedicated to providing exceptional customer service and product values, which has led to our rapid growth. We are seeking individuals ready to join the FFH Family. The primary responsibility of a Store Manager - Unassigned is to learn and embody the company's culture and core philosophies. This role requires strong leadership skills to motivate and supervise team members. The Store Manager - Unassigned will gain knowledge in merchandising, shrink control, and store operations. A successful candidate will understand the local market, customer base, seasonal opportunities, and competitors to influence business decisions. This role demands acting as a role model, leader, problem-solver, and strategic thinker, managing time effectively to achieve budgeted goals. The Store Manager - Unassigned will be responsible for learning store operations within 6 to 12 months and must be willing and able to relocate.

Requirements

Demonstrate excellent leadership and problem-solving skills.
Ability to manage with limited supervision.
Good oral/written communication skills to effectively interact with customers, vendors, and other associates.
Comfortable in the hiring and firing of team members.
Understand aggressive customer service and be team-oriented.
Good management and organizational skills.
Understand and interpret data presented in statistical or numerical form and use it effectively in assessing and coordinating merchandise and operational aspects of store operations.
Detail-oriented and able to handle multiple tasks in a fast-paced environment.
Able to stand for extended periods of time.
Able to move and handle boxes of merchandise and fixtures throughout the store.
Able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
Able to work a flexible schedule including weekends, evenings, and holidays.

Responsibilities

Promote Family Farm and Home mission statement and family values.
Promote an aggressive sales culture with an intense focus on superior customer service.
Maintain a highly motivated team by hiring, coaching, counseling, disciplining, and firing team members; planning, monitoring, and evaluating job results.
Maintain professionalism and positive store morale.
Ensure execution and performance of all store job responsibilities through key associates and/or personal actions.
Complete store operational requirements by scheduling and assigning team members and following up on work results.
Provide feedback to the office, including buyers, district managers, and other company officials.
Have full profit and loss accountability for individual store locations.
Achieve financial objectives by assisting in budget preparation, scheduling expenditures, analyzing variances, and initiating corrective actions.
Identify current and future customer requirements by establishing rapport with potential and actual customers.
Establish relationships and support local community groups consistent with company values.
Ensure availability of merchandise and services by approving contracts and maintaining inventories.
Manage and protect all inventory and company assets in accordance with company policy against theft and damage.
Verify merchandise is received, stored, and merchandised in all departments according to established operational and safety procedures.
Protect employees and customers and maintain the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
Help determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
Maintain consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Perform all other duties as assigned by a supervisor or company official.