Store Manager - Unassigned- Erie

Family Farm and Home•Erie, PA

2d•Onsite

About The Position

Family Farm and Home is a family-owned and operated company based out of Michigan, with 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We offer a wide variety of products in departments such as tools, hardware, automotive, pet, clothing, footwear, farm supplies, feed, bird food, lawn and garden, and alternative heating. Our team members are dedicated to providing incredible product values and exceptional customer service, which has led to rapid growth. The Store Manager - Unassigned role focuses on learning the company's culture, leadership, merchandising, shrink control, and operational aspects of the store. A successful candidate will understand the local market, customer base, and seasonal opportunities. This role requires managing time to achieve budgeted goals, acting as a role model, leader, problem-solver, and strategic thinker. The Store Manager - Unassigned will learn store operations within 6-12 months and must be willing to relocate.

Requirements

Demonstrate excellent leadership and problem-solving skills.
Ability to manage with limited supervision.
Good oral/written communication skills to effectively interact with customers, vendors and other associates.
Comfortable in the hiring and firing of team members.
Understand aggressive customer service and be team-oriented.
Good management and organizational skills.
Understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations.
Detail-oriented and able to handle multiple tasks in a fast-paced environment.
Able to stand for extended periods of time.
Able to move and handle boxes of merchandise and fixtures throughout the store.
Able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
Able to work a flexible schedule including weekends, evenings, and holidays.

Responsibilities

Promote Family Farm and Home mission statement and family values.
Promote an aggressive sales culture with an intense focus on superior customer service.
Responsible for maintaining a highly motivated team by hiring, coaching, counseling, disciplining and firing of team members; planning, monitoring, and evaluating job results.
Maintains professionalism and positive store morale.
Responsible for execution and performance of all store job responsibilities through his/her key associates and/or his or her own actions.
Completes store operational requirements by scheduling and assigning team members; following up on work results.
Provides feedback to the office, i.e., buyers, district managers and all other company officials.
Full profit and loss accountability for individual store locations.
Achieves financial objectives by assisting in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers.
Establishes relationships and supports local community groups consistent with company values.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
Protects employees and customers and maintains the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
Helps determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
Maintains consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures.
All other duties as assigned by supervisor or company official.