Store Manager - Optical
About The Position
Our growing team needs a Store Manager to help us deliver a great patient experience in our eye care center in the Madison area. If you're looking for a role in healthcare with a family-owned company that allows you to develop yourself and others, this could be the perfect role for you! Ensuring our patients have the best experience is our top priority. A Store Manager is responsible for managing all facets of the retail store operation and our patient care activities while maintaining the highest level of customer service. The Store Manager leads by example and coaches behaviors in the team that foster patient retention and promote outstanding patient/doctor satisfaction. Candidates with prior experience in other medical fields (outpatient clinic workers, those in the dental or chiropractic industries, etc.) or those with some retail experience tend to excel in this type of role. The best candidate will be excited about helping the business grow, fostering an ongoing relationship with patients, guiding employee / team development, and coaching sales behaviors and patient care techniques. This is a full time opportunity.
Requirements
- High school diploma or equivalent
- Experience typically achieved with a minimum of 1-2 years in a retail or healthcare environment
Nice To Haves
- Prior experience in other medical fields (outpatient clinic workers, those in the dental or chiropractic industries, etc.)
- Some retail experience
- Excited about helping the business grow
- Fostering an ongoing relationship with patients
- Guiding employee / team development
- Coaching sales behaviors and patient care techniques
Responsibilities
- Managing all facets of the retail store operation
- Patient care activities
- Maintaining the highest level of customer service
- Leads by example and coaches behaviors in the team that foster patient retention
- Promote outstanding patient/doctor satisfaction
Benefits
- Generous paid time off
- Professional development assistance
- A retirement plan with up to 7% employer match
- Employee discounts on vision care, glasses, and contact lenses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees
