Store Manager in Training
About The Position
Assist store manager in areas of sales, appearance, and overall operations of store. The objective is to receive hands-on training, preparing the manager in training for a management position in another store or future location. This role involves supervising the professional and retail operations of the store and the team members involved, including delivery and installer service specialists, and parts and merchandising specialists. The position is responsible for supervising work performed by all team members assigned to the store/HUB store, working jointly with the district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members. The role also includes communicating information from Team Weekly and monthly store managers’ meetings to all team members, training new team members, handling team member performance evaluations, and recommending pay increases. The manager in training will support the store manager by working with the assistant management team to ensure safety compliance and that all team members receive appropriate training. This includes monitoring and reinforcing safety expectations, making sales calls, and supporting store operations as assigned. Responsibilities also include the maintenance of the delivery fleet and associated records, ensuring the store/HUB store is neat, clean, and organized, and learning to utilize electronic scheduling, timekeeping, and payroll systems. The role involves learning to manage key components of gross profit, monitoring professional customer returns for core and warranty abuse, reviewing competitive price matches and price overrides, reviewing individual team member productivity and KPI dashboards daily, and reviewing the monthly P&L statement with the store manager to discuss areas of opportunity.
Requirements
- High School Diploma
- Excellent interpersonal and leadership skills
- Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
- Ability to read and match numerical/alpha characters quickly and accurately
- Knowledge of automotive parts, equipment and systems
Nice To Haves
- O’Reilly store and/or distribution center experience
- Completed O’Reilly management training program
- Advanced computer skills
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
Responsibilities
- Supervise the professional and retail operations of store and team members involved.
- Responsible for supervising work performed by all team members assigned to store/HUB store.
- Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
- Communicate all information contained in Team Weekly and monthly store managers’ meetings to all team members.
- Train new team members assigned to him or her.
- Handle team member performance evaluations and recommend pay increases for these individuals.
- Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas.
- Monitoring/reinforcement of safety expectations.
- Make sales calls with/without store manager.
- May be assigned a schedule for making weekly customer calls.
- Support store manager in area of store operations as assigned.
- Responsible for the maintenance of delivery fleet and maintain records for each vehicle.
- Ensure staff is keeping store/HUB store neat, clean and organized at all times.
- Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions.
- Learn to manage key components of gross profit.
- Monitor professional customer returns for core and warranty abuse.
- Review competitive price matches and price overrides for proper use.
- Review individual team member productivity and KPI dashboard daily.
- Review monthly P&L statement with store manager and discuss areas of opportunity.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
