Store Manager-in-Training

Goodwill Easterseals Miami Valley•Middletown, OH

1d•Onsite

About The Position

Effectively manage all aspects of a retail store location to achieve budgeted revenue and expense. This role involves supervising staff, managing store operations, ensuring excellent customer service, and maintaining store appearance and security. The position requires a proactive approach to business growth and adherence to company policies and procedures.

Requirements

High school diploma or General Education Degree (GED) with courses in Business or Marketing.
Two years retail experience in a management/supervisory capacity.
Knowledge of cash register procedures, stock control, banking procedures, merchandising and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Ability to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service at retail location.
Must maintain the ability to regularly lift and/or move up to 50 pounds.
Provide own transportation and adequate liability insurance for such.
Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.
Employee must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider.
Must maintain the ability to pass a criminal background check and random drug screens.

Nice To Haves

Courses in Business or Marketing.

Responsibilities

Manage budgeted sales and expense to revenue (E/R).
Recruit and train retail employees in retail operation procedures, to include program participants.
Schedule and train employees to achieve optimum customer service, merchandise display, store security and expense control.
Display and model excellent customer service.
Hold effective monthly store meetings.
Plan attractive merchandise displays that maximize sales per square foot.
Maintain records of sales data, bank deposits and daily operational records, as required.
Enforce and follow all sales policies and procedures and employee policies and procedures.
Attend Retail Operations sales meetings and Goodwill functions such as the employee coffee.
Maintain store premises in compliance with Agency safety and housekeeping practices.
Participate in review process, long range planning & budgeting.
Operate computer to receive communications and forward sales and store reports.
Must work a flexible schedule to comply with the needs of the store.
Must adhere to the established Retail Dress Code as outlined within the Retail Standards Manual.
Effectively manage dress code with all retail employees and volunteers.
Embrace the empowerment and continuous improvement culture in our agency.
Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause our business to grow.
Responsible for the equal opportunity employment efforts and results, and must take action to prevent harassment of employees.
Directly supervise the assistant manager, supervisor, store employees, and program participants in the retail store.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.