Store Manager in Training

O'Reilly Auto Parts•Kansas City, MO

1d•Onsite

About The Position

The Store Manager in Training position at O'Reilly Auto Parts is designed to provide hands-on experience and training to prepare individuals for a future management role within the company, either in another existing store or a new location. This role involves assisting the current store manager across various aspects of store operations, including sales, store appearance, and overall operational efficiency. Key responsibilities include supervising both professional operations, such as delivery and installer service specialists, and retail operations, involving parts and merchandising specialists. The Manager in Training will work collaboratively with the district manager and store manager on human resources functions like recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members. They are also responsible for communicating important company information, training new team members, conducting performance evaluations, and recommending pay increases. Additionally, the role supports the store manager in ensuring safety compliance and providing appropriate training to all team members, monitoring safety expectations, and participating in sales calls. Operational duties extend to managing the delivery fleet, maintaining vehicle records, ensuring store cleanliness and organization, and learning to utilize electronic systems for scheduling, timekeeping, and payroll. The individual will also gain experience in managing gross profit components, monitoring customer returns for core and warranty issues, reviewing competitive pricing, analyzing team member productivity, and discussing monthly P&L statements with the store manager to identify areas for improvement.

Requirements

High School Diploma
Excellent interpersonal and leadership skills
Must complete Assistant Manager Certification
Must complete Sales Specialist Training
Must complete Manager Development Program
Ability to read and match numerical/alpha characters quickly and accurately
Knowledge of automotive parts, equipment and systems

Nice To Haves

O’Reilly store and/or distribution center experience
Completed O’Reilly management training program
Advanced computer skills
ASE Certification
Fluency in multiple languages (Spanish is highly desired)

Responsibilities

Assist store manager in areas of sales, appearance, and overall operations of store.
Supervise the professional and retail operations of store and team members involved.
Responsible for supervising work performed by all team members assigned to store/HUB store.
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
Communicate all information contained in Team Weekly and monthly store managers’ meetings to all team members.
Train new team members assigned to him or her.
Handle team member performance evaluations and recommend pay increases for these individuals.
Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas.
Monitoring/reinforcement of safety expectations.
Make sales calls with/without store manager.
May be assigned a schedule for making weekly customer calls.
Support store manager in area of store operations as assigned.
Responsible for the maintenance of delivery fleet and maintain records for each vehicle.
Ensure staff is keeping store/HUB store neat, clean and organized at all times.
Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions.
Learn to manage key components of gross profit.
Monitor professional customer returns for core and warranty abuse.
Review competitive price matches and price overrides for proper use.
Review individual team member productivity and KPI dashboard daily.
Review monthly P&L statement with store manager and discuss areas of opportunity.