Store Manager in Training - Sidney

Goodwill Easterseals Miami Valley•Sidney, OH

7d•Onsite

About The Position

Effectively manage all aspects of a retail store location to achieve budgeted revenue and expense. This role involves managing budgeted sales and expense to revenue (E/R), recruiting and training retail employees, scheduling and training employees to achieve optimum customer service, merchandise display, store security, and expense control. The position requires displaying and modeling excellent customer service, holding effective monthly store meetings, planning attractive merchandise displays, maintaining records of sales data, bank deposits, and daily operational records. The Store Manager in Training must enforce and follow all sales and employee policies and procedures, attend Retail Operations sales meetings and Goodwill functions, and maintain store premises in compliance with agency safety and housekeeping practices. Participation in the review process, long-range planning, and budgeting is also required. The role includes operating a computer for communications and forwarding reports, working a flexible schedule, adhering to the established Retail Dress Code, and managing the dress code with employees and volunteers. Embracing an empowerment and continuous improvement culture, displaying the ability to offer suggestions and make decisions that positively impact the store, and being responsible for equal opportunity employment efforts and preventing harassment are key aspects of the position. The role requires the ability to regularly lift and/or move up to 50 pounds, provide own transportation and adequate liability insurance, and comply with all agency policies, procedures, and safety standards.

Requirements

High school diploma or General Education Degree (GED) with courses in Business or Marketing.
Two years retail experience in a management/supervisory capacity.
Knowledge of cash register procedures, stock control, banking procedures, merchandising and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Ability to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service at retail location.
Must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider.
Must maintain the ability to pass a criminal background check and random drug screens.

Responsibilities

Manage budgeted sales and expense to revenue (E/R).
Recruit and train retail employees in retail operation procedures, to include program participants.
Schedule and train employees to achieve optimum customer service, merchandise display, store security and expense control.
Display and model excellent customer service.
Hold effective monthly store meetings.
Plan attractive merchandise displays that maximize sales per square foot.
Maintain records of sales data, bank deposits and daily operational records, as required.
Enforce and follow all sales policies and procedures and employee policies and procedures.
Attend Retail Operations sales meetings and Goodwill functions such as the employee coffee.
Maintain store premises in compliance with Agency safety and housekeeping practices.
Participate in review process, long range planning & budgeting.
Operate computer to receive communications and forward sales and store reports.
Must work a flexible schedule to comply with the needs of the store.
Must adhere to the established Retail Dress Code as outlined within the Retail Standards Manual.
Effectively manage dress code with all retail employees and volunteers.
Embrace the empowerment and continuous improvement culture in our agency.
Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause our business to grow.
Responsible for the equal opportunity employment efforts and results, and must take action to prevent harassment of employees.
Directly supervise the assistant manager, supervisor, store employees, and program participants in the retail store.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.