Store Manager II - California

Lennox International • Chatsworth, CA

9d • Onsite

About The Position

Lennox (NYSE: LII) is a leading provider of climate-control solutions for residential and commercial customers, driven by 130 years of HVAC and refrigeration success. The company fosters a culture of teamwork, excellence, and innovation, aiming to deliver sustainable products and services in a supportive environment that values employee contributions and offers career development opportunities. The Store Manager II will provide leadership to a team, impact the financial performance and operational excellence of the store, and collaborate with the sales team to exceed revenue targets. This role involves managing daily store operations, modeling excellent customer service, and communicating company strategy and priorities to team members.

Requirements

• Requires a high school diploma or an equivalent combination of education and experience.
• Requires at least 5 years related experience.
• Ability to lead others.
• Strong oral and written communication skills.
• Must be able to lift up to 50 lbs.

Nice To Haves

• A bachelor's degree or equivalent combination of education and experience is preferred.
• Expert knowledge of HVAC systems strongly preferred.
• Effective at developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners.
• Strong business acumen to position the store within the market in terms of promotions and customer awareness through the effective use of promotions, customer contacts, outbound calls, customer appreciation events, etc.

Responsibilities

• Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills.
• Promote the sales of replacement components and aftermarket products to the dealer network, contractors, and other relevant business segments.
• Own the business in the local market and deliver results on established sales, growth, and profitability goals by partnering with Sales to pursue new sales opportunities.
• Maintain a customer-ready, professionally merchandised showroom, warehouse, building and grounds.
• Coordinate with transportation providers for daily shipments.
• Prioritize and promote an ongoing Environmental, Health and Safety program.
• Manage and tailor inventory to the needs of the local market.
• Ensure accurate inventory through cycle counting and general operational excellence.

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• up to 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED