Store Manager I

FLOORING LIQUIDATORS•St. George, UT

6d•Onsite

About The Position

We are seeking a results-oriented and motivated leader to join our well-established flooring company as a Store Manager. This role offers a competitive salary along with performance-based commission opportunities. The Store Manager is responsible for leading store operations, driving sales, delivering exceptional customer service, and fostering strong customer relationships, while supporting the growth and success of the sales team.

Requirements

High School Diploma, GED, or equivalent
3+ years of retail sales experience
1+ years supervisory or management experience
Proven ability to build, lead, motivate, and maintain high-performing teams
Experience in measuring rooms accurately for flooring projects
Valid driver's license and an acceptable driving record
Excellent communication skills
Willingness to learn to operate a forklift
Valid class "C" driver's license

Nice To Haves

Roll Master experience
Previous forklift certification
Hard surface flooring knowledge is a plus
5+ years of retail flooring experience
Bachelor’s Degree in a related field
Experience in working in the home improvement retail sector

Responsibilities

Plan and manage all aspects of day-to-day store operations, including sales, warehouse, sub-contractors, merchandising, and more.
Effectively lead, manage, and coordinate the duties of all store employees (2-10) to maximize efficiency and outcomes using a combination of leading by example and delegation.
Maintain the highest levels of product knowledge and Roll Master fluency to be able to answer employee questions, facilitate training, and resolve customer service concerns.
View the store with a discerning eye to be proactive in addressing problem areas before they become issues or concerns.
Maintain the CPR (customer payment register), and all payments using appropriate cash handling techniques and check processing procedures.
Follow all cash handling standard operating procedures (SOPs) for opening and closing the store.
Train, implement, and oversee to ensure that correct procedures and policies are followed according to the FL Employee Handbook and various mandatory FL sales and compliance guidelines set forth by the Regional Manager, Director of Sales, or other management personnel.
Work closely with the Regional Manager, Director of Sales, and/or other management personnel to ensure the store has the tools necessary to create an environment conducive to optimal performance within budget restraints.
Take accountability for the store.
Protect company assets.
Conducting safety walks, monitoring the use of store power equipment, and coaching employees on safe work practices.