STORE MANAGER - FLOATING

Goodwill Industries of Lane & South Coast Counties & Alaska•Anchorage, AK

6d•Onsite

About The Position

The Floating Manager’s responsibility assist the Retail Store Manager, as well as work in the absence of the Retail Store Manager. The position requires training and working at all retail locations within the region based on the business needs of the organization. Position shares responsibility for the overall store operation including collection of donations, processing, sales, personnel management, financial performance, and loss control activities by performing the following duties personally or through subordinate supervisors.

Requirements

Minimum of 5 years' work experience in a managerial role in a retail environment or equivalent.
Minimum of five years’ management experience in a retail, restaurant, or hospitality environment required
High school diploma or GED
Must be at least 21 years of age
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Current CPR/First Aid card or ability to obtain within 90 days
Must have valid Alaska driver’s license and insurable driving record
Must have reliable transportation
Must possess strong interpersonal skills and excellent verbal and written communication skills with the ability to effectively communicate with employees at all levels of the organization.
Fluent in speaking, reading and writing the English language.
All job offers are contingent on passing a background check including a drug and alcohol test that includes screening for THC.

Nice To Haves

Profit and loss, sales or cost management accountability experience preferred

Responsibilities

Directly supervises all store employees within the assigned store
Ensures that quality customer service is provided by employees in a timely and courteous manner to all shoppers, donors and other employees and effectively responds to customer complaints or inquiries
Oversees the proper handling and processing of incoming and outgoing donations, merchandise, processing goods, salvage goods and waste
Maximize sales performance through proper rotation, display, signage and kaizen efficiencies; meets or exceeds sales goals on a consistent basis
Operates business to pass retail audits with a score of 90% or higher and meets or exceeds 90% average goal on mystery shops
Maintain sales floor appearance, cleanliness and shopping environment including but not limited to floor care, fitting rooms, cash register, and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors
Trains and supervises employees engaged in sales work, donation processing and other policies and procedures as necessary
Effectively manages the assigned store to ensure proper adherence by store personnel to company policies and procedures