STORE MANAGER - FLOATING - DIMOND

Goodwill Industries of Lane & South Coast Counties & Alaska•Anchorage, AK

12d•$55,000 - $65,000•Onsite

About The Position

The Floating Manager’s responsibility is to assist the Retail Store Manager, as well as work in the absence of the Retail Store Manager. The position requires training and working at all retail locations within the region based on the business needs of the organization. This position shares responsibility for the overall store operation including collection of donations, processing, sales, personnel management, financial performance, and loss control activities by performing the following duties personally or through subordinate supervisors.

Requirements

Minimum of 5 years' work experience in a managerial role in a retail environment or equivalent.

Responsibilities

Directly supervises all store employees within the assigned store
Ensures that quality customer service is provided by employees in a timely and courteous manner to all shoppers, donors and other employees and effectively responds to customer complaints or inquiries
Oversees the proper handling and processing of incoming and outgoing donations, merchandise, processing goods, salvage goods and waste
Maximize sales performance through proper rotation, display, signage and kaizen efficiencies; meets or exceeds sales goals on a consistent basis
Operates business to pass retail audits with a score of 90% or higher and meets or exceeds 90% average goal on mystery shops
Maintain sales floor appearance, cleanliness and shopping environment including but not limited to floor care, fitting rooms, cash register, and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors
Trains and supervises employees engaged in sales work, donation processing and other policies and procedures as necessary
Effectively manages the assigned store to ensure proper adherence by store personnel to company policies and procedures