JD Store Management - VALLEY VIEW MALL, ROANOKE, VA

JD Sports Fashion•Roanoke, VA

1d•Onsite

About The Position

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Requirements

Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
A passion for delivering outstanding customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
Minimum standard work week of 5 days.
Requires a minimum of 5 days of availability.
Punctuality and regular attendance consistent with the company’s policies are required for the position.
Must have reliable transportation.
Must speak English clearly in order to converse with customers and effectively supervise staff.
Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
Must be at least 18 years or older.

Nice To Haves

2+ years’ experience in retail leadership strongly preferred
May require the ability to move to different locations within the company's network based on operational needs and career growth.

Responsibilities

Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
Additional duties and projects as required.