Retail Store Management Trainee - 2168

First Cash • Dallas, TX

1d

About The Position

The Store Management Trainee works alongside store leadership to learn day-to-day retail operations and develop the skills needed to lead a successful team. The trainee gains hands-on experience in customer service, employee development, inventory management, store operations, and business performance while working with merchandise such as jewelry, electronics, and tools. The role includes management training and development assignments and may involve firearms at locations with a federal firearms license; certification is provided.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience.
• Retail point-of-sale system experience.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Hourly pay of $14.00–$22.00 plus commission and store performance bonus opportunities.
• Commission of 2%–8% based on individual performance.
• Additional bonus opportunities based on overall store performance.
• Employee discounts starting day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state or local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.
• Earned Wage Access available after day two.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED