Macy's 2027 Summer Internship, Store Management - Detroit, MI

Macy's•Troy, MI

12h•$17 - $24•Onsite

About The Position

The Store Management Internship Program is available in major markets nationwide and provides exposure to all facets of leading a store, including customer service, merchandising, business analysis, visual presentation, store operations, colleague development, human resources, and asset protection. This 8-week paid internship takes place on-site in stores in Summer 2026. The program introduces interns to the complex and dynamic inner workings of a multi-million-dollar retail department store. As part of a store leadership team, interns learn the challenges of the business and collaborate on solutions while gaining firsthand experience with the strategies and partnerships that drive success in this fast-paced environment.

Requirements

Rising seniors enrolled in an accredited undergraduate program with one year remaining, and a GPA of 3.0 or higher are encouraged to apply.
All majors considered.
This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands.
Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders.
May involve reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

Nice To Haves

Leadership & Team Development – Ability to inspire, coach, and support colleagues while learning how to create a customer-focused selling environment.
Customer Engagement – Passion for connecting with people and delivering exceptional service that builds loyalty.
Business Acumen – Strong curiosity and capability to understand retail strategies, analyze business trends, and execute plans that drive results.
Problem-Solving & Results Orientation – Skill in identifying challenges, developing solutions, and achieving outcomes through collaboration with others.
Communication & Collaboration – Excellent verbal and written communication skills with the ability to work effectively across multiple functions and with diverse teams.
Innovation & Adaptability – Willingness to test new ideas, embrace change, and thrive in a fast-paced, dynamic environment.
Self-Motivation & Positive Attitude – Proactive approach to learning and growth, consistently taking initiative and maintaining resilience in challenging situations.

Responsibilities

Collaborate with the Manager of Sales & Customer Experience to gain insights into leadership best practices and receive ongoing constructive feedback.
Shadow the Managers of Operations and Visual Merchandising to plan and execute merchandising initiatives that drive business performance.
Engage with leaders across store and regional business functions to broaden your perspective.
Learn to create a customer-focused selling environment by coaching and developing colleagues.
Support daily store operations by training and coaching colleagues to ensure smooth execution.
Analyze business trends with partners to select merchandise that better meets customer needs.
Explore the analytical side of the business to understand and apply retail strategies.
Contribute to a performance-driven team that values collaboration and continuous skill development.
Take advantage of daily opportunities to innovate, test, and implement new ideas.
Demonstrate learning through a project and presentation, consulting with store leadership to propose business growth strategies.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.