Store Maintenance

Theisen's Home Farm Auto•Dubuque, IA

1d•Onsite

About The Position

This role involves assisting customers with automotive item purchases and inquiries, maintaining automotive and sales floor areas, and performing various installations and services such as tire and battery installations, oil and filter changes, and wiper blade replacements. The position also includes scheduling appointments and other services as needed.

Requirements

3-12 months of automotive maintenance experience
Valid driver’s License with a clean driving record
Must be 18+ years of age due to OSHA requirements
Satisfactory completion of NR Secondly test
Excellent written and verbal communication skills
Ability to do planning, recordkeeping, reporting, and training and coaching
Ability to answer phones and do filing
Ability to perform basic calculating, problem-solving, and reasoning
Knowledge of maintenance and electrical and ability to do repairs
Ability to draft and interpret correspondence, memos, and reports
Ability to operate all auto repair tools
Knowledge of diagnostic tools and equipment a must
Ability to use a computer including creating orders and finding information in TireShop.

Responsibilities

Assist customers in a courteous manner with questions and purchases of automotive items.
Maintain automotive and sales floor areas.
Perform installations of tires, batteries, oil and filter changes, wiper blades, bulbs, bed liners, hitches.
Schedule appointments and other services as needed.
Assist customers with questions, where to find merchandise on the sales floor, and advise them on proper items based on their needs.
Assist automotive associates in dealing with difficult customer problems and/or concerns.
Maintain knowledge of all products in auto department and have general knowledge of other departments.
Complete and process required warranty information.
Install and/or check tires and batteries.
Notify senior mechanic or manager before performing complex repairs or installations.
Use proper tools and safety equipment to replace and test batteries and tires including using a load tester, hydrometer, and tire depth gauge.
Use hoist, tire machines, air wrenches, torque wrench, and tire spin balancer to remove, replace, and repair tires.
Perform oil changes, filter and lubrication.
Perform running board and hitch installations according to manufacturer’s recommendations.
Properly and safely dispose of waste oil, filters, antifreeze, etc.
Visually inspect vehicle and notify customer of items in need of attention.
Keep the shop clean by keeping tools organized, machines clean and maintained, sweep or wash floor.
Stack, count, and wrap spent batteries safely and efficiently.
Dispose of old tires and waist oil in a proper manner.
Other duties as assigned by management may include, but are not limited to unloading incoming deliveries, stocking merchandise, and assisting in setting up display product.