Store Leader

7-Eleven • Herndon, VA

4d • Onsite

About The Position

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience. JOB SUMMARY: As a Store Leader, you will oversee store operations and implementation of our company’s Servant Leadership. You’ll learn about 7-Eleven’s Retailer Initiative strategy and be trained on our Retail Information System inventory management and ordering technology. You’ll also assist with managing the store staff – coaching, training, feedback, and scheduling – after completion of the required training and certifications.

Requirements

• 1+ years of relevant work experience.
• 1+ years of management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• Maintains current food handlers or food safety certification as required by county.
• Experience as Store Leader; or an equivalent combination of education and experience.
• Desire to be part of a performance-driven team.
• Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
• Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Ability to implement all food, merchandising and marketing programs.
• Competency in cash handling, fuel transactions, and promoting our loyalty program.
• Strong mathematics ability.
• Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
• Excellent oral and written and oral communication as well as intrapersonal skills.
• Proficient computer knowledge.
• Frequent walking and standing with occasional reaching, stooping, and sitting, kneeling, crouching, squatting and climbing, including climbing ladders.
• Ability to perform repeated bending, standing, reaching, pushing and pulling.
• Ability to bend at the waist with some twisting.
• Occasional lifting, carrying, pushing and pulling of up to 50 pounds.
• The ability to multi-task.
• Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.
• Employee performs approximately 95% of work indoors. Outside work will be required.
• Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.
• Reliable transportation for scheduled shifts.
• Must meet transportation requirements per the banking policies.
• Reliable source of communication to be contacted by supervisors and/or store employees.
• Must be authorized to work in the United States.
• Must meet the minimum age requirements as defined per company policy.

Nice To Haves

• A High School diploma or GED is preferred but not required for candidates that have at least one year of Retail Management experience.

Responsibilities

• Ensure prompt, efficient and courteous guest service for yourself and the store employees.
• Handles escalated customer concerns and emergencies. Seeks appropriate resolution for the situation while observing Company guidelines.
• Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.
• Ensures employees perform responsibilities per their job description.
• Monitoring customer and employee safety – Follow reporting per company policies.
• Following all company expectations, guidelines and policies as well as compliance with federal and local laws.
• Effectively manage all food programs, food preparations, food safety and 7Now programs.
• Forecast, order, stock, and merchandise product.
• Conduct inventory counts, submit invoices and reconcile reports.
• Aid in ensuring prompt reconciliation of store operations paperwork and cash/lottery reconciliation.
• Aid in maintaining a clean, guest friendly environment in the store.
• Employee must handle liquids, and certain cleaning solvents.
• Ability to utilize company expectations, store metrics, shops/visits and store reporting to positively affect change.
• Hire, train, mentor and coach of employees, including disciplinary accountability.

Benefits

• For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
• For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED