STR MGMT/STORE LEADER

The Kroger Co.•Dillon, CO

About The Position

The Store Leader manages the store’s day-to-day operations and assesses whether it is meeting or exceeding customer expectations for ease of shopping, variety, freshness, cleanliness, food safety, and regulatory compliance. The role leads the training and development of store associates to achieve sales and profit results, coaches associates through formal and informal interactions, and models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Store Leader works with assistant store leaders, department leaders, associates, and field merchandising teams to execute operational and merchandising initiatives, identify store opportunities, and implement solutions. The role is accountable for financial performance, including sales, revenue, profit, shrink, labor, and supply costs; staffing and retention; compliance with laws and policies; and communication, feedback, and performance management for associates and direct reports. The position also supports community relationships and, where applicable, productive relationships with union officials.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience and satisfactory performance appraisals as an assistant store leader or in another position at the same pay level or above.
  • Successful completion of the applicable division’s Leadership Essentials Program.

Nice To Haves

  • Bachelor’s degree.
  • Experience overseeing financial responsibilities, including budget preparation and management.
  • At least 3 years of retail experience.
  • At least 3 years of experience as an assistant store leader.
  • Supervisory experience.

Responsibilities

  • Lead store teams in planning and executing merchandising and operational initiatives to keep the store customer-ready.
  • Work with assistant store leaders, department leaders, and associates to identify opportunities, develop solutions, and implement action plans.
  • Meet or exceed weekly, period, and annual sales, revenue, and profit budgets and other goals.
  • Drive cost-effective sales, maximize profits, reduce shrink, and improve each department’s contribution.
  • Discuss store financial performance and develop budgets and goals with assistant store leaders and department leaders.
  • Understand and respond to the competitive landscape within the district and store.
  • Demonstrate inclusive leadership, expect inclusive behavior from associates, and support Our Promise teams at the store, district, and division levels.
  • Use field merchandising teams to help departments achieve financial goals and execute division marketing plans.
  • Promote relationships with local community organizations served by the store.
  • Build a productive relationship with union officials when the store is covered by a collective bargaining agreement.
  • Communicate information associates need to carry out their duties effectively.
  • Oversee staffing and work to improve retention and reduce turnover.
  • Give associates timely feedback on individual and department performance.
  • Manage labor and supply costs to meet customer service and financial targets.
  • Ensure compliance with applicable laws, regulations, and division policies.
  • Maintain satisfactory technical and professional skills and keep up with developments and trends in relevant areas.
  • Ensure associates comply with laws and regulations applicable to the company.
  • Supervise and coach direct reports, complete performance reviews, and provide feedback.
  • Perform the essential job functions with or without reasonable accommodation.
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