Store Leader

Range USA•Knoxville, TN

5d•Onsite

About The Position

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact. The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence.

Requirements

3+ years of retail management experience required
Leadership of 10 or more associates in a retail environment
Strong leadership, communication, and coaching skills
Proven ability to drive sales and operational performance
Experience with POS systems, inventory tools, and Microsoft Office
Flexible availability, including nights, weekends, and holidays

Nice To Haves

No firearm experience needed — we offer paid training

Responsibilities

Drive personal and store revenue, memberships, and key performance indicators (KPIs)
Monitor individual and team sales performance; coach to improve results
Utilize reporting and financial insights to guide business decisions
Promote a strong sales culture focused on customer needs and education
Oversee the recruiting, training, and development of a high-performing team of store associates and leaders
Provide ongoing coaching, feedback, and performance management
Ensure clear roles, expectations, and accountability across the team
Creates a welcoming, service-driven culture that delivers a best-in-class experience
Oversee scheduling to align labor with business demand
Validate store standards including merchandising, pricing, and cleanliness
Validate accuracy in inventory management and reporting when ASL not present
Validate full compliance with ATF regulations and internal policies
Validation of OSHA, EPA, and local regulatory compliance, including lead safety.
Enforce all firearm safety protocols and range safety standards
Partner with District Leaders and Support Center teams to drive store performance
Identify and resolve operational or customer experience challenges